communication process to alert our customers of any and all food safety recalls that may impact them or their patrons. SYSCO QA monitors public information available from the FDA and the USDA and subscribes to a service that searches the internet for any current or potential recall activity.

Upon becoming aware of any food safety recall that may involve SYSCO we immediately ascertain our involvement and implement our recall communication procedures. These procedures alert our operating companies, as well as key national account customers, and instructs them on how the product is to be handled - whether it should be destroyed or segregated from other products and held for SYSCO to pick up. This process ensures that we are reacting as rapidly as possible to remove any potentially unsafe products from the market place.

SYSCO has augmented this process to include the services of a third party call center with adequate staffing and resources to ensure contact of all key SYSCO executives and operating company personnel in the event of any nationwide recall of a product with a high probability to cause multiple illnesses (Class I recalls). This process is updated routinely and tested regularly to ensure its ongoing effectiveness.