The 2011 Annual Report
AT A GLANCE
Breadth of Services
Sysco is the global leader in marketing and distributing food products to restaurants, healthcare and educational facilities, hotels and inns, and other foodservice and hospitality businesses. We market our own quality Sysco brands as well as major national, regional and ethnic brands, and local foods.
While our trucks loaded with fresh produce and prepared foods are a familiar sight in cities across the U.S. and in Canada, many people are surprised to learn the full range of our products and services. We provide a wide spectrum of quality-assured products from basic fare to hard-to-find and imported gourmet items. Our restaurant products range from kitchen equipment, dishes and glassware to eco-friendly disposables. For hotels, we offer supplies from bedding to guest soaps. Our services include restaurant design, menu consultation, marketing support, employee training and more.
Our success comes from a commitment to partner with our customers to understand and meet their needs. We take the same hands-on approach with the growers, ranchers and processors who supply Sysco brand products to make sure that everything we market is representative of our promise to make the experience of working with Sysco a satisfying one.
How We Operate
We serve approximately 400,000 customers in the United States, Canada and around the world through a network of local operating companies complemented by specialty businesses. This structure gives us an effective blend of local knowledge, wide product selection and broad service capabilities.
Our 90 broadline operating companies give us a local focus. They serve a wide spectrum of foodservice operators, from single-location, chef-driven restaurants to multi-city restaurant groups, hotels and volume institutions such as hospitals, educational facilities, and entertainment venues including cruise ships and sports arenas. Our marketing associates know their customers and local market characteristics well, helping to create strong and lasting customer relationships.
Our 21 SYGMA operating locations have centralized functions that allow them to work closely with corporate purchasing systems of national and regional restaurant chains.
Our specialty produce companies address customers’ needs for unique and differentiated products. In addition, our lodging industry companies distribute equipment, textiles, accessories and personal care amenities to hotels and other lodging facilities.
With 177 locations in the United States, Canada and Ireland, Sysco’s unequalled reach allows us to give
our customers a blend of local knowledge, wide product selection and broad service capabilities.