Focusing on our customers makes us successful

In good times and in tough times, the quality of Sysco’s customer relationships is what keeps us at the forefront of the industry. We are committed to maintaining that quality and becoming even easier to work with going forward.

Our marketing associates work hand-in-hand with our customers to help their businesses succeed by providing the right products and services. In addition, every day we sit down with customers to conduct business reviews that identify areas for reducing costs, increasing sales, retaining employees or attracting new customers. In short, we are more than a supplier to these customers – we are a trusted advisor. This approach has been a key contributor to our ability to retain and grow our market share.

Our business transformation process will only make this relationship better, by enabling us to better serve customers whose business footprints extend across multiple Sysco operating companies, and by using technology to shortcut repetitive ordering processes. Most of all, it will allow our marketing associates to continue to focus on what they do best – helping our customers succeed.

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